Tech issues slowing your team down? We’re here to speed you back up.
If you’re looking to save on hourly support rates, our IT support packs are the answer. We know it’s super important for small businesses to have reliable, ongoing tech support services, but no one wants to pay for support they won’t end up needing.
With us, you don’t have to lock yourself in to an exorbitant IT support contract to get help. Instead, our IT support plans give you flexible blocks of prepaid hours with the same benefits, minus the long-term commitment and fixed monthly costs. Plus, you can use your time for whatever you need – from regular onsite preventative maintenance, printer, email, device, point of sale systems and computer set up, cyber security, or ad-hoc problems as they arise.
No lock in contracts
We’re so confident in the service we provide, we don’t need to lock you into a long-term contract. But if you’re worried this means you won’t get a quick response from us, you don’t need to be – we pride ourselves on sorting you out, fast.
Reliable Managed IT Services for Businesses
Our managed IT services provide comprehensive support for all your business’s tech needs, from proactive monitoring and maintenance to swift troubleshooting. We’ll optimize your network, secure your data, and keep your systems in tip-top shape.
Our business support services mean business, so you can focus on running yours. Enquire today to learn more and discover how we can tailor our solutions to meet your unique needs. Our team of Geeks is eager to discuss your requirements, assess your IT infrastructure, and provide a customized plan that aligns with your business goals.
Common tech issues we solve
1. New device setup
2. Network setup or troubleshooting
3. Data recovery and back up
4. Printer setup or troubleshooting
5. Email provider issues
6. Security concerns (virus, spyware & malware removal and digital health checks)
7. Audio (meeting rooms, conferencing setup or troubleshooting)
8. Point of Sale (POS) support
Explore our range of IT support packages for small businesses
We have a range of IT business support packs available, but the bigger the package, the bigger the savings! Just make sure you’ll use the hours within a 12-month period (don’t worry, we’ll remind you several times throughout that period to make the most of what you’ve got).
| Hours | Which Business IT Package is right for you? | Price^ | Effective Hourly Rate | Saving* | ||
| 10 | If you’re pretty confident in your tech-skills but need a helping hand with some of the trickier issues, this package could be the one for you. | $1,680 | $168 | $100 | ||
| 20 | If you’re likely to want ongoing support (especially during those busy periods), this package has your business’ name on it. | $3,160 | $158 | $400 | ||
| 40 | From set up through to maintenance and support, this is a popular package for businesses who don’t want to waste their own time troubleshooting. | $5,920 | $148 | $1,200 |
All prices^ listed are excluding GST.
The saving* column is the real cash saving when compared against the cost of individual one-hour onsite visits at our casual rate of $178 ex. GST.
Click here to read our Terms & Conditions for the Business IT Support Packages.
